06-08-2021

August 2021

We are currently finalising new contracts with Capita and Allpay, our providers of a combined 450 local authority and housing contracts and more than 26...

24-06-2021

June 2021

Thank you all for your feedback and questions – please do keep raising new questions. This is a shorter update this month with a focus on stocking cards and keys, and information about new clients and an update on smart meter pre-pay...

13-05-2021

May 2021

Bill Payments has started the 2021-22 financial year well with Energy, Telco and Housing performing in line with last year and volumes +6% ahead of target, as we emerge from the Covid lockdown. That’s good news for Postmasters as more...

01-04-2021

April 2021

I’m delighted to say we have reached an agreement to bring all the remaining prepay top-up electricity key clients to the Post Office network. Customers of brands such as Utilita, OVO, Octopus and other smaller electricity providers...

  • 04-03-2021

    March 2021

    Trading performance has been difficult this winter during the third lockdown. Customers are choosing to delay or defer payments, receiving financial support from their council, housing association or utility...

  • 04-02-2021

    February 2021

    Thank you to those of you who posted questions and comments following last month’s blog. This month, I'll answer these and provide you with an update.

  • 08-01-2021

    January 2021

    Bill payments is one of our core products alongside Banking, Mails and Travel. It is also one of the topics you asked about at the Postmaster events in 2020. We are starting new weekly features focusing...