National Postmaster event – 4 November 2020
The next Postmaster event will take place at 7pm on 4 November. Register your interest to attend.
Impact of Post Office on small businesses
Postmasters feature in new report which shows Post Offices deliver lifeline to struggling high streets, providing an extra £1.1bn revenue to other businesses
Planned updates for Google My Business pages
A couple of months ago we let you know that we made some changes and obtained ownership of Google My Business pages. That was a mistake and since then we’ve focused on making this right. We immediately put in place a process give ownership back to Postmasters who wanted to claim and update their own profile.
Travel Market – October update
Here is the latest Travel Money market update from Product Director Nick Boden.
IT reporting on Branch Hub is just the ticket for London Postmaster
We spoke to London Postmaster, Mohasin Pathan, about how quick and easy he’s found the experience of logging issues with the IT Service Desk on Branch Hub. Branch Hub is our new self-service portal where you can access all the information, services and support you need from Post Office, all in one place and using any device in any location.
Cash deposits return to pre-Covid levels and top £2 Billion
September cash deposits higher than any month so far in 2020
MP “cuts the ribbon” at official opening of Overton Post Office
Post Office services restored full-time at Overton in North West and North Wales region
Pontrilas Postmistress receives royal recognition for services to rural communities in Herefordshire
Pontrilas Postmistress receives royal recognition for services to rural communities in Herefordshire
Birthday Honours recognition for Pontrilas Postmistress Sonya Cary and her work to help combat loneliness and malnutrition in the elderly
Hate crime is not tolerated in our network
Post Office is supporting National Hate Crime Awareness Week from 10-17 October, and we’re reminding teams to report crimes and the support available if you are a victim
Delight or Disappoint?
It’s National Customer Service Week, we’re taking a look at positive and negative customer experiences in our branches. Read what Post Office customers have said about our service last week.